01
1. What changed, and who owns the source?
A procedure owner reports a revised approval rule. The review records the effective version, affected roles and obsolete guidance to retire. Until the change is approved and evaluated, the workflow uses the existing authorized path or escalates the unresolved question.
02
2. What does the evidence show?
The process owner reviews a representative exception sample and the technical owner brings source-refresh and integration failures where records are available. The group distinguishes missing data, retrieval errors and reviewer disagreement.
03
3. What action is justified?
Compare the proposed correction with expected benefit, review effort and ongoing cost. Assign an action owner, acceptance evidence and next review point. The choices include correcting a source, repairing a handoff, changing training or narrowing the AI task.
04
4. Can the change be accepted?
Before closing the action, verify that the approved source is in use, affected evaluation cases pass and users have updated guidance. Record residual limitations; a closed support ticket is not by itself proof that operating performance improved.