Managed responsibilities
Azivia supports system health, evaluation monitoring, knowledge-source maintenance, controlled releases, model and provider review, cost monitoring, adoption support, incident coordination, monthly service review, and quarterly value review.
Shared responsibility
Azivia supports the operating capability; the client retains business ownership, source authority, policy decisions, and consequential approvals.
Service boundaries
Managed Intelligence uses approved business-hour language and does not promise 24/7 support or autonomous consequential decision-making.